Woman sitting at a desk using her smartphone with a laptop and coffee mug nearby in a well-lit room.
Person viewing an online funeral invoice on a laptop at a wooden table in a bright room with a window and houseplants.
NEW Talk to us about finance options

Considerate payment software for Funeral Directors, and Legal and Estate Planners

Ensembl helps funeral directors, legal firms, and estate planning providers take payments with more care, more flexibility, and less pressure on customers and internal teams.

A person holding a smartphone displaying a funeral service payment page from Evergreen Funerals, showing options to pay in full or in installments for a cost of £4,500.
A man and a woman having a conversation in an office setting; the man appears to be listening attentively with a notepad, a glass of water, and a laptop on the table in front of him.

Built for businesses where trust matters most

Secure payment processing
Flexible payment options
UK-based support team
Designed for sensitive journeys

Most payment systems were not designed for sensitive moments

Asking families, clients, or vulnerable customers for payment can feel uncomfortable when systems are rigid, disconnected, or overly transactional. Manual chasing, unclear balances, and awkward conversations create unnecessary stress for everyone involved.

Reduce awkward
money conversations

Flexible payment options, automated reminders, and secure digital journeys help businesses approach payments more thoughtfully and professionally.

Supporting
healthier cash flow

Clear payment schedules, faster payment completion, and better visibility help businesses stay financially organised without relying on constant follow-up.

Create more considerate customer experiences

Allow customers to be able to pay in ways that feel more manageable, flexible, and convenient during sensitive and vulnerable life moments.

Ensembl helps businesses create payment journeys that feel calmer, clearer, and easier to manage while protecting cash flow and reducing operational pressure.

Designed around real customer relationships

Ensembl supports businesses where payment experiences directly impact trust, reputation, and customer confidence.

Payment tools built for thoughtful customer journeys

From payment links and split instalments to flexible finance and virtual terminals, Ensembl gives businesses connected payment tools designed to reduce friction, improve visibility, and support better customer experiences.

*We’re continuing to expand the Ensembl platform. Some payment features are being released soon and are available to selected businesses first.

Speak to our team

Get started in three simple steps.

01 / Speak to our team. We’ll walk you through a demo and answer any questions you have.

02 / Find the right setup. We help you choose what works best for your team and customers.

03 / Go live with support. Get set up and start taking payments with direct support from us.

Frequently asked questions

Learn more about how Ensembl helps businesses create more considerate and flexible payment experiences.

  • Ensembl provides flexible payment tools designed for businesses managing sensitive customer relationships and service-led payment journeys. The platform helps businesses take payments through secure payment links, split instalments, virtual terminals, automated reminders, and flexible finance options.

    Our goal is to help businesses reduce awkward payment conversations while improving operational visibility and supporting healthier cash flow.

  • Ensembl is particularly suited to industries where trust, communication, and customer care are central to the experience. This includes funeral directors, legal firms, estate planning providers, healthcare organisations, hospitality businesses, and professional services.

    These businesses often manage emotionally sensitive or high-value customer journeys where payment experiences need to feel supportive rather than transactional.

  • Yes. Businesses can offer split instalments and flexible finance options depending on the type of service and customer requirements. This gives customers more manageable ways to pay while helping businesses maintain more predictable payment outcomes.

    Flexible finance options are provided through regulated lending partners where applicable.

  • Yes. Ensembl includes secure virtual terminal functionality, allowing teams to take card payments over the phone through a secure browser-based system.

    This is especially valuable for customers who prefer more personal support or may not feel comfortable making payments digitally on their own.

  • Ensembl helps reduce manual follow-up through automated reminders, clearer payment schedules, secure digital payment journeys, and centralised payment visibility.

    Instead of relying on spreadsheets, disconnected systems, or repeated phone calls, businesses can manage balances and payment activity more proactively from one place.