Cookie Policy

Effective: February 2026

Ensembl Payments Ltd uses cookies and similar technologies to ensure our website and payment platform function correctly, remain secure, and operate efficiently.

A cookie is a small text file placed on your device when you visit a website. Cookies allow us to recognise your device, maintain secure sessions, and understand how our platform is used.

Some cookies are essential and required for Ensembl to operate securely. Other cookies are optional and only used where you provide consent through our cookie banner.

Types of cookies we use

Strictly necessary cookies

These cookies are required for the operation and security of the Ensembl platform. They cannot be switched off.

They enable functions such as:

  • Secure login and authentication

  • Session management

  • Fraud prevention

  • Platform security

  • Load balancing and system stability

These cookies do not require consent.

Analytics and performance cookies

These cookies help us understand how users interact with our website and platform so we can improve performance and reliability.

They may collect information such as:

  • Pages visited

  • Feature usage

  • Session duration

  • Technical performance data

These cookies are only set if you give consent.

Functionality cookies

These cookies remember preferences such as interface settings or region selection to improve usability.

These cookies are only set if you give consent.

Cookies used by Ensembl

We use cookies and similar technologies to support:

  • Secure authentication

  • Platform security

  • Usage measurement

  • Performance monitoring

Where applicable, this may include cookies set by analytics providers and security monitoring tools used to maintain the integrity and reliability of the platform.

We do not use cookies to access funeral case information or payment details beyond what is necessary to operate the platform securely.

We do not use advertising cookies on the Ensembl payment platform.

Third-party cookies

Some cookies may be set by third-party providers that support the operation of Ensembl, such as:

  • Analytics providers

  • Cloud hosting providers

  • Security monitoring services

These providers may place cookies on your device in accordance with their own privacy policies.

We only work with service providers that support lawful data protection practices and consent-based cookie usage where required.

Your choices

When you first visit our website, you can choose whether to allow non-essential cookies.

You may:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your preferences through the cookie banner

You can change or withdraw your consent at any time through the cookie settings or through your browser settings.

Blocking essential cookies may prevent parts of the platform from functioning correctly.

Cookie duration

Essential cookies remain only for as long as required to provide secure platform functionality.

Non-essential cookies are retained for up to 12 months unless you withdraw consent or delete them earlier through your browser.

Contact

If you have any questions about our use of cookies, please contact:

Email: privacy@ensemblpayments.com

Company: Ensembl Payments Ltd