Payment links

Making it easier for customers to pay, without adding pressure to your team

Send secure payment links by SMS and email so customers can pay in their own time with flexible payment options and less back and forth for your team.

A person holding a smartphone displaying a funeral payment webpage for Evergreen Funerals, showing payment options including full payment of 4,500 pounds or installments, with a green button to pay securely.
SMS and email payment links
Flexible payment options
Considerate reminders
Real time payment tracking
A man in a suit greeting a woman and a man at the entrance of a building with open door, near a floral arrangement and picture frames on the wall.

Remove the pressure of payment collection

Talking about payments can feel uncomfortable, especially during sensitive moments. Payment links help customers pay privately and securely while giving your team a clearer and more manageable process.

  • Give customers a secure link they can access in their own time without needing phone calls, card details, or manual payment collection.

  • Customers can review payment information and choose the option that works best for them, including full payment, instalments, or finance.

  • Automatic reminders and payment tracking help reduce overdue balances and manual follow-ups.

What’s included

Everything you need to manage payments in one place

Payment links combine flexible payments, automation, and visibility into one simple workflow for your team and your customers.

Person viewing an online invoice for the Smith family on a laptop, placed on a wooden table with a notebook and pen nearby, in a cozy room with a window and potted plants in the background.

Secure branded payment pages

Every payment link takes customers to a secure branded payment page where they can clearly review payment information, understand their options, and complete payment in a professional and trusted environment.

  • Secure branded payment pages
  • Clear payment breakdowns
  • Mobile-friendly payment experience

Create a payment journey that feels clear, professional, and easy to trust.

Woman sitting on a beige sofa, looking at her phone, with a coffee mug, a book, and a plant in the background.

Flexible payment options

Give customers more control over how they pay by offering full payment, instalments, and finance options directly from the payment page, helping larger balances feel more manageable.

  • Full payment and instalment options
  • Spread-the-cost finance support
  • Flexible customer payment choices

Help customers choose the payment option that works best for them.

Smartphone on wooden table displaying a notification from Evergreen Funerals about viewing and paying an invoice, with a lock icon at the top, and icons for flashlight and camera at the bottom.

Real time payment tracking

Track every stage of the payment journey from one simple dashboard, including when payment links have been sent, viewed, completed, scheduled, or still require attention.

  • Live payment status updates
  • Outstanding balance visibility
  • Centralised payment dashboard

Stay organised and always know where payments stand.

Computer monitor on a wooden desk displaying a dashboard of a financial or project management application with details of arrangements, settled amounts, and customer records.

Automated reminders

Reduce the need for manual follow-ups with automatic SMS and email reminders that help customers stay informed about upcoming or outstanding payments.

  • Automatic payment reminders
  • SMS and email notifications
  • Reduced manual chasing

Spend less time following up while keeping customers informed.

How it works

A simple way to manage payments from start to finish

Payment links fit naturally into your existing workflow while making payments easier and more accessible for customers.

Laptop screen displaying the Ensembl Payments website allowing the user to add a new funeral arrangement detail

01. Create a payment breakdown

Quickly and simply, add customer details, services, balances, and flexible payment options to create a clear and professional payment request that is easy for customers to understand and manage.

Woman looking at a mobile phone

02. Customers receive a secure payment link

Send secure payment links by SMS or email so customers can review payment information and pay privately in their own time, while your team can still take payments in store or over the phone when needed.

Man looking at a laptop

03. Customers choose how they want to pay

Customers can pay in full, split payments into instalments, or choose flexible finance to settle their account. Meanwhile your team can track payment activity and outstanding balances from one dashboard.

Speak to our team

Get started in three simple steps.

01 / Speak to our team. We’ll walk you through a demo and answer any questions you have.

02 / Find the right setup. We help you choose what works best for your team and customers.

03 / Go live with support. Get set up and start taking payments with direct support from us.